Without your Alabama EBT Card, it’s impossible for you to access your SNAP benefits to purchase food at stores that accept food stamps. This article on how to report and replace lost Alabama EBT card is for you if you have lost your card, or the magnetic stripe on the back of the card no longer reads at an EBT terminal.
If your Alabama EBT Card is lost or stolen, you need to request a new card right away. This is to prevent potential food stamp fraud. Someone in possession of your Alabama food stamp card might use your SNAP benefits to purchase food items.
This article shall provide you with the step by step process to report and as well replace your lost or stolen Alabama EBT card, including the phone number to call. Meanwhile, you may read our previous post on how to check Alabama food stamp balance.
However, if you notice or think that someone has attempted to use your card without your permission, we also provide the contact information to report food stamp fraud.
How To Report and Replace Lost Alabama EBT Card
Follow the below step by step process to report and also request a new Alabama EBT card, if your card is lost or stolen.
- Report Lost Or Stolen EBT Card
The first thing to do when your card is lost or stolen is to report right away to the EBT help desk or to the Alabama Department of Human Resources. You can Report Alabama EBT card lost or stolen by calling 800-997-8888.
- Deactivate EBT Card
Provided you have called in to report your card lost or stolen, and request a replacement Alabama EBT Card, the help desk or food stamp office will then deactivate that card. Now, the system will not have multiple active cards for the same account.
- Replace Card From Inventory
Because it is important to replace your card as soon as possible, the office or help desk you called would normally have new Alabama EBT cards in inventory on site. They would get one to replace your old one.
- Replace Card From Inventory
A replacement card must be drawn from the food stamp office inventory. Your information, including your pin, must be added to the EBT card’s magnetic stripe. Also, the card number and the PIN must be added to the system’s database and linked to your SNAP account.
- Receiving Your New EBT Card
The help desk or food stamp office will now deliver the new EBT card to you once it’s ready. Then as soon as you receive the new card, contact the food stamp office to activate the card so you can continue using your food stamp balance.
In most cases, your new Alabama EBT Card arrives within two business days following notice by the household to the State agency. However, the State may request a waiver from the Department to allow a longer replacement time. In a situation whereby you need the card sooner, then you may come down to the office to get your new EBT card.
Phone Number To Report Food Stamp Fraud
You can report Alabama food stamp fraud by calling 800-424-9121 or 334-242-1700.
We hope this article about how to Report and Replace Lost Alabama EBT Card was helpful. If you have any questions about the Alabama EBT Card or food stamps, Kindly tell us in the comments section below.