Provided you receive Kentucky food stamps, and you have been issued an EBT card, then it’s only with your Kentucky EBT card or Kentucky Benefit Security Card that you can use to access your SNAP benefits at approved retailers. So, that is why you need to report as soon as your card is lost or stolen, in order to receive a replacement EBT card.
At the end of this article, you will learn the steps to replace the lost Kentucky EBT card if lost or stolen. It is very important to request a new card right away to prevent potential food stamp fraud. This is because someone in a position of your Kentucky Benefit Security may be able to purchase food items using your SNAP benefits.
How To Report & Replace Lost Kentucky EBT Card
Follow the detailed instruction step by step process to request a new Kentucky EBT card right away.
Step 1. If your card has been lost or stolen, or the magnetic stripe on the back of the card has been damaged rush and report to the EBT help desk by calling 866-352-5878. or visit the Kentucky Division of Family Support to report in the food stamp office. Also, you can as well request a replacement Kentucky Benefit Security Card online.
Step 2. Once you have made your report, the food stamp office will deactivate the card so that the system does not have multiple active cards for the same account.
Step 3. A replacement card will be drawn from the food stamp office inventory. Then, all your information including your pin will now be added to the EBT card’s magnetic stripe. After that, information about the card itself (e.g., card number) and the PIN will now be added to the system’s database and linked to your SNAP account.
Step 4. As soon as the card is set up, your new EBT card will be delivered to you via mail. Once you receive the replacement card, the next thing to do is to call the help desk to activate the card, so you can be able to access your benefits.
NOTE: In most cases, you should receive your new Kentucky Benefit Security Card within two business days following your notice to the State agency. However, the State may request a waiver from the Department to allow a longer replacement time.
However, you may walk down to the office to get your new EBT card, if you need it sooner. Or you call them to know if it’s available so you can come and pick it.